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FAQs - Common Questions

Welcome to our FAQ, we are so happy to have you here and as a customer.
We have tried to answer the most common questions but if you still need more information please do not hesitate to call us.

What is the Afex Male Incontinence Management System?

Afex Male Incontinence System  provides superior daytime and nighttime protection from uncontrollable incontinence. With its patented  receptacle that connects directly to a collection bag, the system is discreetly supported by a comfortable, specially designed cotton brief or core supporter. Patients who use our Afex® system enjoy the benefits of an innovative product that effectively controls odor, leakage, and wetness often associated with other male incontinence products such as adult disposable briefs and urinary catheters.

Is the Afex Male Incontinence System (AMIS) suitable for me?

AMIS is suitable for men who are experiencing bladder leakage during the day or night. The frequency may be due to an enlarged prostate, post prostate surgery, diabetes or varying conditions related to men’s health. AMIS is NOT RECOMMENDED for men with penile implants, a penile length of 2 inches or a retracted penis.

What does the Afex® system consist of?

There are three main components to the Afex® system: 

  • Penile receptacle, 
  • Briefs
  • Urine bag. 
How does the Afex Incontinence System work?

The receptacle is a loose-fitting, latex-free and adhesive-free ergonomically shaped device. The receptacle has a firm but flexible outer shell and a soft inner liner. The inner liner forms a double wall so the skin is suspended away from any residual urine. The receptacle is held in place inside the briefs and a urine bag is attached directly to the receptacle with an easy “twist-and-lock” connection. The urine will flow through the receptacle straight into the urinary bag. Empty the urinary bag at your convenience. 

What are the advantages of using the Afex System?
  • The Afex Incontinence Management System is discreet, and can be worn under regular pants or shorts.
  • Controls accidental urine leakage
  • Eliminates embarrassing urine odor
  • Prevents skin irritation
  • Improves morale and boost confidence
  • Saves money – eliminating the reoccurring high cost of disposable diapers, pads and catheters.
What should I do before ordering the Afex Incontinence Management System?
  • The first thing we suggest is to watch the instructional Video available on our website’s homepage.
  • Choose the kit that best suits your needs. You can use the Flowchart to help you decide.
  • Measure your waist size, so you know what brief or core supporter size best suits you. Choosing a core supporter will provide a closer fit and help prevent accidental pop outs.
What should I do when I first get the Afex® system?
  • Read the instructions carefully.
  • Get familiar with the components, and attaching the urinary bag to the receptacle
  • Get accustomed to the system at home before wearing it out in public.
Should I engage the Stability Tabs on the bags to secure them to the briefs?

For normal, everyday active use, which may include normal walking and sitting, then NO. We advise you to not use the Stability Tabs during normal use as they may inadvertently cause the receptacle nozzle to exceed a level required for urine drainage into the bag.

ONLY engage Stability Tabs on the bag if you are in rigourous, predominantly standing activity, such as running, fast-walking, dancing, golfing, tennis, hiking, etc. During most normal everyday use, the Stability Tabs on the bags should not be secured to the briefs.

Core Supporter does not have stability tabs. The bag will remain suspended in the middle

Where is the standard urine bag situated and how does it stay in place?

The bag is positioned on the inside of the upper left thigh area. It is supported by the briefs and during high activity levels can be secured with Stability Tabs, which prevent the bag from swinging back and forth.

Typically, if you are in a low-activity mode, we suggest NOT use the Stability Tabs so the bag remains lower than the penile receptacle to improve flow. This is especially important in a sitting position.

How do I drain the urine from the bag?

The urine bag features an easy-open drain clamp that operates by pulling up on a lever. It also features a safety lock to prevent accidental opening during use of the system. *** All Urine bags should be emptied when half full to avoid backflow from the pressurized bag and the weight of a full bag pulling the penile receptacle away from the body.

What parts of the Afex® system are reusable?

All parts of the Afex® system are reusable. Some components last longer than others, from 30 to 90 days. Since the system isn’t disposable daily or per single use, you can save up to 50% per year versus disposable diapers and pads.

How often do the reusable parts need to be replaced?

The recommended replacement interval for urine bags and penile receptacles is every 30 days for optimal protection against leaks due to mechanical wear and tear. Briefs should be purchased based on personal preference and frequency of laundering.

Is it possible to watch tutorial videos to help me install the Afex® system?

Can I take a nap with the Afex® system on?

Yes, as long as you have the nozzle of the receptacle pointed downward so urine can freely flow into the bag and the volume that may be filled during your nap will not exceed the remaining capacity of the urine bag.

Keep in mind that: The Afex® system is gravity based, so make sure to keep a slight incline when lying down;

The urine bag volume is reduced when not in a standing position.

For best results, the urine bag should be emptied often to ensure there is space for urine to pass into the bag. Too much urine in the bag may prohibit the one-way flapper valve to properly open to let additional urine into the bag.

Important Notice: When using the day system do not recline in your recliner chair, legs must be below pelvis to prevent leakage.

Do I have to completely disconnect the system in order to have a bowel movement?

No, you do not need to disconnect anything. Simply lower the briefs as with typical underwear

What type of patient should NOT use Afex®?

The Afex® system is not recommended for men with a retracted penis or less than two inches of length. Also, a rigid implant will not work with the Afex® system. We also suggest caregiver assistance if the user has a loss of dexterity.